Customer Service Representative
Location: Grove City, OH
Pay: $15.00 - $16.00 /Hour
Name: Palmer Donavin
Palmer-Donavin is a leader in the wholesale distribution of residential building supplies. Employee-owned and operated, our mission is to create value for all stakeholders through innovation, performance, and integrity. We are headquartered in Columbus, Ohio, with branch operations in Cincinnati, Delphos, and Masury.
At Palmer-Donavin, we understand that our success depends on the success of our customers and our employees. For our customers, that means delivering quality products and exceptional customer service at fair prices. For our employees, that means sharing the profits of our company. Our recipe for success is no secret. We have thrived as a company since 1907 by sticking to our principles and being true to ourselves and our customers. We make money the old fashioned way - through hard work - where honesty, integrity, and fairness guide our daily operations.
Benefits you will enjoy in the Customer Service role include:
At Palmer-Donavin, we are not just looking for employees; we are looking for business partners in many different fields to contribute to the success of our company. What everyone in the Palmer-Donavin family has in common is a commitment to ownership. As an ESOP, we offer the unique experience to work like an owner with a vested interest in the success of our company. We have many rewarding career opportunities available.
As a Customer Service Representative for Palmer-Donavin, you will be the day-to-day point of contact with customers in a wholesale business-to-business environment. You will help customers with order placement by answering customer questions concerning marketing, pricing, installation, delivery schedules, training opportunities, and inventory levels. You will serve as support for our Outside Sales Associates.
Other responsibilities of the Customer Service role include:
This is an Entry Level Customer Service opportunity - No previous experience is required. We are seeking highly motivated candidates who have the drive, desire, and motivation to learn and grow in an exciting role with a solid company. You must have a strong customer service focus and possess proactive problem solving skills. Qualified candidates should be hardworking and able to quickly adapt to change in a fast-paced environment.
Other requirements of the Customer Service role include: