Patient Services Representative Supervisor
Location: Dallas, TX
Pay: $0.00 - $50,000.00 /Year
The Patient Service Representative Supervisor is responsible for managing the day-to-day operations of the Cooper Clinic Front Desk. This department plays an essential role in our patient experience. The Patient Services Representative greets patients and initiates the check-in process to ensure each patient receives the correct clinical procedures during their visit. This team member should possess strong communication and customer service skills in accordance with company's policies, core values and strategic objectives.
Cooper Clinic, Dallas, Texas
Monday-Friday, 7:30 a.m. to 4 p.m. Work hours are typically 40 hours per week; extra hours and varying work days may be required as workload demands.
Serves as the team lead for the teammates in the Patient Services department. Works directly and in a collaborative manner on a daily basis with direct reports and other departments. This position carries out supervisory responsibilities in accordance with the organizations policies, core values and strategic objectives.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Certification from college or technical school, 5 years of related experience or training or equivalent combination of education and experience