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Temporary - Customer Care Representative-French or English

Company: N/A

Location: Melbourne, FL

Pay: N/A

Contact Information

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Job Description

Percepta is looking for Temporary Customer Service Representatives (CSR). The CSR works under the direct supervision of the Team Leader and is responsible for providing timely and professional customer service in response to recalls and concerns by using available resources; responsible for learning and executing the complete call handling process.  Responsible for meeting expected customer service levels; supports business performance goals by providing full range of customer service; answers regular customer inquiries and concerns via the telephone supporting our Canadian Customers.


*Training begins in center on July 31, 2017*

*Performance will drive conversion to full-time opportunity*


Please complete the following assessment after completing your application in order to be considered for this position: https://percepta.interviewed.com/jobs/agent-ii


What You Will Do


What You Need to Have


Able to work an 8 hr shift between 8:30am and 8pm Monday-thru Friday. 


This department follows the Canadian holiday schedule.


Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.


Job Requirements