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Healthcare Services Representative

Company: N/A

Location: Mundelein, IL

Pay: $13,000.00 - $15,000.00 /Year

Contact Information


Name: Medix Staffing Solutions
Phone: n/a
Fax: n/a
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Job Description

As a Healthcare Customer Service Representative, you will be responsible for providing daily operational support for an assigned Revenue Cycle team to meet performance goals and enhance process efficiencies. You will be a part of a team of Customer Service representatives that are focused on achieving operational efficiencies & ensuring compliance with established laws, regulations, policies and procedures.

In addition, the Customer Service Representative will:


Job Requirements

As a Healthcare Customer Service Representative, you will be responsible for providing daily operational support for an assigned Revenue Cycle team to meet performance goals and enhance process efficiencies. You will be a part of a team of Customer Service representatives that are focused on achieving operational efficiencies & ensuring compliance with established laws, regulations, policies and procedures.

In addition, the Customer Service Representative will:

Provide the inbound and outbound communications that support billing processes
Support collection and reimbursement strategies and initiatives to improve operations and results.
Suggest changes to department policies and procedures as appropriate
Drive for productivity goals, push for daily progress and achievement, and recommend measures for improvement.
Learn all billing systems and accurately respond to questions regarding client invoicing and adjustments while ensuring compliance.
Engage in training for new employees and provide ongoing training as needed
Participate in the semi-annual & annual performance assessment process and provide timely feedback to mgmt
Support reporting that addresses billing variances, denials and payment discrepancies on a timely basis.