Loan Servicing Specialist
Location: Baltimore, MD
In this position, you will be responsible for performing a
variety of loan servicing duties. These
duties include but are not limited to:
Respond to customer inquiries regarding loan
payments, insurance, taxes, ground rent and escrow analysis.
Research and analyze payment issues and
Process loan payments.
Receive, validate and complete loan maintenance
Verify maintenance transactions as defined by
Monitor and enforce forced placed insurance for
escrow and non-escrowed loans.
Process and maintain insurance disbursements and
Input new loan data and maintain loan files.
Escalate delinquent loans to legal counsel.
Maintain and monitor recorded DOT.
Process incoming and returned mail relating to
Research and process un-posted items.
Perform loan research; able to answer and
resolve basic to moderately complex inquiries.
Consistently meet all regulatory and legal
guidelines surrounding all assigned functions.
Perform other duties as assigned.
Minimum of 2 years’ experience is
High School diploma is required.